- Carries out planning, selection and account of personnel of Agency;
- Organises the establishment of employment regal relationship with employees and appointment of civil servants, termination of employment regal relationship with the Agency and release of civil servants of their duty, transferring employees and civil servants to other staff positions;
- Devises and stores the personal files of Agency employees and civil servants;
- Organises and supervises the record keeping process and management of documentation in the institution;
- Ensures Agency client service by providing information about processes ensuring the functions of the Agency, ensures appropriate order of acceptance and issuing of documents;
- Carries out certain functions delegated to it by the administration of the Agency and the requirements of the State administration Structure Law;
- Carries out the management of Agency Archive.